The new fibre cabinet is now in place, but has not been connected as yet. The necessary trenching work across Main Street is almost complete - all that will remain is for BT Openreach to attend to the necessary wiring to connect the fibre cabinet to the old Pillar 3/2 and to make everything 'live'.
|New cabinet - PCP 17 [opposite Post Office, Nocton]|
Please see the following correspondence to Steve Brookes - OnLincolnshire and also Chris Jones - BT Group Senior PR and Media Relations Manager (East Midlands):
From: Geoff Hall
Sent: 16 April 2016 19:07
To: Stephen Brookes [OnLincolnshire]
Cc: Marianne Overton MBE
Subject: Upgrade for Nocton
It is really good to see the work finally progressing to install the new fibre cabinet for Nocton [Metheringham PCP17].
Unfortunately, our BT line went down again last Thursday morning and we were without service until Saturday afternoon, but it did give a useful opportunity to have a detailed discussion with the BT Openreach engineer. I discovered our particular line problem was tracked down to a notorious duct containing many degraded aluminium wires in Old Sleaford Rd, situated about 1 kilometre away, between the Metheringham 3 cabinet (at Dunston Top) and Nocton. In fact, this is not the first time I have encountered a loss of service because of degraded wiring and I know my other neighbours have suffered outages too.
This brings me nicely around to the main reason why I am writing.
Please can you let me know if you’ve had any further information whether or not the few properties linked to the Metheringham 3 cabinet are going to re-routed to the newly installed fibre-enabled PCP17 cabinet in Nocton?
I have managed to survey what I think are the properties affected – and it appears there might be thirteen in total that are connected to the Metheringham 3 cabinet at Dunston, rather than to Pillar 3/2 at the Post Office, Nocton:
- Embsay House
- Embsay Cottage
- Embsay Holt
- Rose Cottage
- 3 Main Street
- 1 - 5 Old Ten Row, Main Street
- Kelkherd House
- Middle Cottage
- Shooter's Lodge.
It appears the only possible chance of these thirteen properties gaining superfast broadband will be if Openreach are instructed to re-route these thirteen lines en-masse. I appreciate there will be a cost involved, but it would be appreciated if we could get a definitive answer whether or not this is going to actually happen.
Finally, with the latest repair to my current line my broadband speed has increased slightly (now over 4 Mbps) – yet it appears the wires between Metheringham 3 cabinet and Nocton are in a very fragile condition. This is still causing a degradation of signal from the fibre cabinet and hence why we can’t get superfast broadband, compounding the fact that we are located 2 kilometres away.
As such, surely there will be an ongoing cost with continually sending engineers out to repair these deteriorating lines. Is it not reasonable to expect that a cost/benefit analysis will show the cheaper option is to invest in re-routing these thirteen lines now, whilst the other work is still ongoing… or am I clutching at straws?
From: Stephen Brookes
Sent: 18 April 2016 09:00
To: Geoff Hall
Cc: Marianne Overton MBE
Subject: RE: Upgrade for Nocton
Good Morning Geoff,
Thanks for getting back to me.
I have sent this enquiry to BT and will get a response shortly. As soon as I do, I will let you know.
Lincolnshire Broadband Programme Manager
Tel. 01522 552450
Mob. 07825 043978
From: Geoff Hall
Sent: 18 April 2016 10:20
To: Chris Jones [BT Group]
Subject: FW: Upgrade for Nocton
Good morning Chris,
As a matter of courtesy and in your role of customer service, please see the current position regarding the work to upgrade our village for superfast broadband… and specifically the issue below.
My recent blog on the BT work is here: http://www.nocton.blogspot.co.uk/2016/04/superfast-broadband-latest-news_17.html and you might like to see the comment from an ex-BT employee on a potential solution.
If you could let me have a reply, it would be very much appreciated after you have investigated the matter further. Please feel free to liaise with Steve Brookes if this would assist in getting the work done.
|Pillar 3/2 [outside Post Office, Nocton]|